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Privacy Policy

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Introduction

Astro Sutra (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our website, mobile application, or any other online service (collectively, the "Platform"). By using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: When you register, book consultations, or communicate with astrologers, we may collect personal details such as your name, email address, phone number, birth details, and payment information.
  • Usage Data: We may collect information about how you access and use our Platform, including device information, IP address, browser type, and activity on the Platform.
  • Consultation Data: For consultation purposes, we may collect information relevant to astrological readings, such as birth details, preferences, and messages exchanged with astrologers.

2. How We Use Your Information

We may share your information in the following circumstances:

  • With Astrologers: Relevant information necessary for providing consultations may be shared with astrologers.
  • With Service Providers: We may share your information with trusted third-party service providers who assist us with Platform operations, payment processing, data analytics, and marketing.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests.

4. Payment Processing

All payments are processed through secure, third-party payment processors. We do not store your payment details on our servers. However, certain payment information may be stored by the payment processor according to their terms and privacy policies.

5. Information Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our Platform is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will take steps to delete it as soon as possible.

7. Disclaimer on Astrological Services

The Platform connects users with astrologers for informational and entertainment purposes only. Astro Sutra does not endorse or take responsibility for the accuracy or reliability of any predictions, insights, or advice provided by astrologers. Users are responsible for their own decisions and actions based on these consultations.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the new policy on our Platform. Your continued use of the Platform after any such changes will constitute acceptance of those changes.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@astrosutra.co.in

10. Jurisdiction

This Privacy Policy and any disputes arising from it are governed by the laws of [Your Jurisdiction].